Introduction
Technobots provides an ever increasing range of electrical / mechanical / electronic parts / materials for the robotics / engineering / model hobbyist as well as for Design and Technology in education.
|
How To Find Us Page
Technobots is an internet / mail order company with 98% of our business conducted over the internet / mail order but you can still visit our Totton store Monday to Friday 9-5 although times may change due to staff availability, you are most welcome to phone on 023 8086 3120 first to confirm opening times.
Whilst we try and maintain our product range in stock, you are advised to check availability before making a special journey; we will even endeavour to get the products of interest in before hand with no obligation to purchase.
Directions:
From the North, leave the M3 at J13 heading westbound onto the M27 (J4), make sure NOT to follow A33 signs to Southampton City or M27 East to Portsmouth. Then follow directions below:
Fron the East or West, leave M27 at J3 onto the M271. Stay on the M271 until it's end (just a few miles, keep in the centre or outside lane as it ends). Take 2nd exit at roundabout heading West away from Southampton city towards Totton and the New Forest. Merge at the traffic lights onto the A35 dual carriage way. Ignore the first exit for Totton and keep on the dual carriageway for approximately 2 miles until you reach the first Roudabout (A326), move into the outside lane and take the fourth exit (heading East back on the A35 towards Southampton). Take the next left (immediately after the pedestrian crossing) into Rumbridge Street and immediately left again into the public car park. We do have limited parking at the store especially if collecting heavy items. If walking from the carpark, or driving direct to our store carpark, continue into Totton along Rumbridge Street, turn first left into Brokenford Lane and then first right into Brokenford Avenue. Follow Brokenford Avenue until the sharp left hand bend where the driveway entrance to the store will be found on the right. Please park in Technobots designated parking spaces.
|
If You Need to Contact Technobots
Progress Orders
If you wish to enquire about an order already placed but not received after 7 working days, contact <
>
Please ensure you include the last 4 digits of the order number when Emailing. Sorry but we are not able to answer any technical question using this address - see Technical Support below.
Stock Availability
Checks on availability of any item before ordering can be sent to <
>
We typically respond within 24 working hours.
Carriage Costs
Enquiries regarding carriage costs can be found from our website by clicking on the 'Shipping' button on the above menu. All carriage costs are calculated by weight and destination. Alternatively, you can also add items to the basket, proceed to the checkout where you can select your delivery options and the carriage cost will be displayed (before entering in any payment details). Please note that we ship to selected EU destinations only - no exceptions.
Technical Support
For technical support on our product range, simply submit your question in our FAQ support forum (click on 'Technical Support' on above menu bar) or click here to be taken direct to the query page. Please check in the first instance if your question is already covered before posting. You do not need to register if you don't wish to, to place a support question, simply click on the 'Your Questions to Technobots' thread and type in your question. If you don't leave an Email address, we cannot send a reply to you. We typically respond within 24 hours often including weekends.
Our telephone & Totton store hours are Monday to Friday 9-5 (see above for restrictions on store opening times). Use our sales Email address and FAQ forum for out of hours service.
Technobots Ltd
The Old Grain Store
Rear of 62, Rumbridge Street
Totton
Hampshire
SO40 9DS
United Kingdom
Telephone 023 8086 3120, Fax 023 8086 1534 . All calls are charged at standard rates.
|
Survey Results 2009
Thank you to all those who kindly responded to our 2009 survey. Here are just some of the statistics:
When asked:
How did you discover the Technobots website?
Google 72%
Other search engine 4%
Referred by a friend 0%
Through school etc.. 4%
From a forum 15%
Through a club 5%
Order before?
Yes 62%
No 38%
Order completed to your satisfaction?
Yes 98%
No 2%
Time for order to reach you?
Next working day 28%
Within 2 days 47%
3-5 days 21%
Over 5 days 4%
How easy is the website to use?
Straight forward 96%
A little confusing 4%
Rather difficult 0%
How do you find the colour scheme?
Really like it 11%
It's fine 33%
Not to my liking 30%
Dislike it 26%
Have you used technical support?
Yes 28%
No 72%
Is the ability to order by phone important?
Yes 26%
No 74%
Receive a newsletter or RSS feed?
Newsletter 82%
RSS feed 18%
When asked about how we could improved the website, apart from changes to the colour scheme, suggestions included removing the minimum order value, ship worldwide & offer promotions.
Suggestions for new products included more 2.4GHz transmitters, tools, marine items, more pneumatics such as cylinders.
Additional comments about Technobots included:
Very good, A great company who have made a lot of changes for the better. Good luck for the future, You are obviously heading in the right direction insomuchas you are trying to improve things and consulting your customers, Overall a very good service with a good range of products, excellent etc..
What changes will Technobots make following this survey? We will remove the minimum order value requirement and monitor its effect, extend the shipping destinations, look to extend the range of products & run product promotions. As for the colour scheme of the site, appears to be a love or hate situation although there is an issue with the colours especially when printing out. We will have a play with the colours to see what we can do whilst retaining the Technobots identity.
Lastly, the two lucky winners of the £25 vouchers are Barry Willetts & John Nicklin. |
A snapshot of the feedback left by our customers when asked their reason for buying from Technobots
building a robot!
Robot parts
Availability of parts
Interest in programming
modeling project
reliable
to add to my robot
Cheap prices
cost and availablitity
hobbie
Building a Robot
RC Gear
PRICE
University project
price/availability
Robot
Model building
building an Electric go cart
modifying 21st century M5 stuart tank
I am making a Kinetic Art work
availability & price
Personal Invention project
Building a Robot
Air Cadets - Model aircraft
good value for money products
Developing a model railway product for sale on the market. needed small motor and roller bearings
You had what i wanted at a good price
College project
office automation
to add to my robot
project
right product
need the item for a drill charger.
Excellent range, good prices
robot project
To make a model
DRIVE FOR SCOOTER
automating a telescope
web favorite
model making
You had the gear
Good price
A new promotional robot project
robot project
Prototyping
project
broken patio door slidder
Need a transmitter
diy
Cheap prices
bearings
costume armour making
VAT included in price shown!
Prototype
Price
Value and support
Building a Robot
Present
only source for economical gears
experiments!
biulding a model you where the first site that had what we wanted thank you
Home Project
Building a Robot
Broadcast camera grip equipment.
moms scooter
price and plain language descriptions
Development of a wind turbine control system
spare parts for up coming shows
Possible to buy small quantities.
because you have cheaper p&p than mutr.co.uk
quality and speed of dispatch
couldn't find correct motors else where
excellent prices
parts for r/c planes
Wanted a quality basic Radio Transmitter without lots of extras.
All the items I wanted on one website
Value for money
smart materials
range of products
robotic camera equipment.
robot building needed supplys
hard to find products!
Cheapest I found
Modifying a railway model for new gears
screw down cable tie bases
School Science Project for students
Astronomical camera drive system
fish farm development
specialist battery connectors
nobody else sold what i wanted
school project
model
Spares for use in caravan repairs
availability
EV project
availability
Specialist materials
Good products, fast response!
Required parts
Wanted the goods!!
Required for model ship
MAKING A GYROSCOPE
The right selection at the right price
trying to make things come alive
cheapest UK price
price and availability
Needed the items
Personal interest/Project Idea
model engineering
Model making needs
current project
Seems to be one of a few sites that offered all of the parts that I required.
Kids
DIY projects
To stick them on my bom to move it properly.
Good selection and good value
Good selection and prices
Price
Needed the part
price
Good reputation, had the parts I needed, had previously purchased from this site and was very happy with the service.
price
Making wooden toy
Dvelopment of product
good value
building radio controlled tank
wind genorating
project
Inventions :-))))
cost
MODEL ENGINEERING
You have a good reputation
found an item
hrd to buy in high street
modifying 21st century M5 stuart tank
For use in University Project
building automated flight simulator parts!
prices
new armour and keep losing gaffer tape
good supply
cheaper than pololu.com + shipping
Christmas present fo my son
needed purchase
robot parts
astronomical equipment
IT / Robotics project
Research
Artist
hobby
You have Dual Conversion as part of R/C System
resonable price
Had servo reverser on web-site!
Need it
project
Battery Charging
Only item we could find that was suitable
Building competition robot
Model engineering
cheap
Needed for model building and no one stocks it locally
neaded small bearings at reasonable price
needed some parts for an antweight
Experiment
Robot parts
scout project
price in uk
unique products
needed some connectors and online store
|
Archived News
Click here to pop up our news page |
Copyright Technobots Ltd 2001 - 2010
|
|
